Intermediate · 10 weeks
AI Productivity & Automation
Build AI-powered workflows, agents, and automations that run your work for you.
Modern AI goes beyond answering questions — it can run workflows, connect your tools, automate decisions, and act as an agent on your behalf. This programme teaches you to design, build, and manage AI-powered productivity systems using the leading tools: ChatGPT, Claude, Microsoft Copilot, Copilot Studio, n8n, and more. No code required for most modules.
Duration
10 weeks
Level
Intermediate
Format
Self-Paced, Live Sessions
Audience
Professionals, business users, team leads, operations roles
Programme Type
Specialization
Study Time
~60 hrs
Who this is for
This programme is built for
- ✓Working professionals in non-technical roles
- ✓Technical professionals and developers
- ✓Professionals, business users, team leads, operations roles
Outcomes
What you'll be able to do
- ✓Design and build AI-powered workflows across your key tools and platforms
- ✓Use Microsoft 365 Copilot effectively across Word, Excel, Teams, and Outlook
- ✓Build custom AI assistants using Microsoft Copilot Studio — without coding
- ✓Create end-to-end automations with n8n, Zapier AI, and Make
- ✓Understand and work with AI agents and multi-step AI workflows
- ✓Identify automation opportunities in any business function
- ✓Measure and communicate the productivity impact of AI in your role
Prerequisites
What you should already know
- —Comfortable using professional software tools
- —Basic experience with AI assistants (ChatGPT, Copilot, or similar)
- —Willingness to build and test real workflows
Programme Curriculum
10 modules · ~60 hours total
Before building automations, build the right mental model for where AI creates genuine leverage.
- ●The difference between using AI and building with AI
- ●The modern AI productivity stack: assistants, agents, automations
- ●Identifying high-value automation opportunities in your role
- ●Common mistakes professionals make with AI productivity tools
Practical Work
- →Audit your own role: map 10 tasks and score each for AI automation potential
After this module
- ✓Think systematically about AI automation opportunities
Prepared by SkillShaft L&D Team
Need a curriculum tailored to your organisation?
Talk to our team for a customised learning path, or take the AI assessment to find the right programme for you.
Hands-on Practice
What you'll build and practice
- ✓Audit your own role: map 10 tasks and score each for AI automation potential
- ✓Build a reusable system prompt for one of your key professional tasks
- ✓Complete a full workday's tasks using Copilot across the M365 suite
- ✓Build and deploy a custom FAQ or onboarding assistant in Copilot Studio
- ✓Build a complete business workflow in n8n that uses AI at one or more steps
- ✓Configure and use an AI agent to complete a multi-step research or data task
- ✓Build an AI-powered automation that connects two business tools
- ✓Build an automated weekly reporting workflow for a real business metric
- ...and 2 more practical activities
Delivery
How this programme is delivered
This programme is delivered Self-Paced and Live Sessions — letting you learn at a pace that fits around your schedule.
Training, assignments, assessments, and evaluations all happen on the SkillShaft LMS — a dedicated learning platform separate from this website. You'll get access once you enrol.
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Get Started
Ready to start your AI journey?
Take the free 15-minute assessment to see if this programme is right for you — or reach out and we'll help you decide.