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Healthcare · Sample

Online booking platform for a multi-city clinic chain

A full-stack web app for appointments, payments and reminders across 12 clinics, replacing phone-only bookings.

ClientHealthcare clinic chain
Timeline10 weeks
ServicesFull-stack web apps · Frontend engineering · Data & databases
70%
of bookings now online
−38%
no-shows with reminders
12
clinics on one platform

The challenge

All bookings came through phone lines that were busy at peak hours. No-shows were high and there was no single view of doctor availability.

What we built

We designed and built a responsive booking app with real-time slot availability, online payments, WhatsApp and SMS reminders, and an admin dashboard for front-desk staff.

The outcome

Most appointments now book online and front-desk staff spend their time with patients instead of on the phone.