AI agents & copilots
Agents that answer, decide and act inside your tools, grounded in your own data.
- Customer-support & sales agents
- Copilots in Teams, Slack or your app
- Retrieval over your documents (RAG)
- Evaluation & guardrails
SkillShaft Consulting
We build the AI systems your business runs on.
Agents, automations, full-stack apps, APIs and data platforms, designed and shipped by engineers who do this every day. Start small with a proof of concept, then scale what works.
- 6 service lines
- 1–2 wk discovery sprint
- Fixed-price start
What we build
One team for the whole AI build
Real AI features need solid software around them. We cover the full stack, so nothing falls between vendors.
Workflow automation
Remove repetitive work across email, spreadsheets, CRMs and ERPs.
- Document & invoice processing
- Approval and hand-off flows
- n8n, Power Automate, Zapier or custom
- Monitoring & alerts
Full-stack web apps
Customer portals, internal tools and SaaS products, designed and shipped end to end.
- Product & UX design
- Next.js / React front ends
- Auth, payments, dashboards
- Cloud deployment & CI/CD
APIs & integrations
Clean, documented APIs and reliable connections between the systems you already run.
- REST & webhook APIs
- CRM, ERP, payment & messaging integrations
- API documentation
- Rate limiting & security
Data & databases
Database design, migrations and the data plumbing AI features depend on.
- Schema design & optimisation
- Zero-downtime migrations
- PostgreSQL, SQL Server, vector stores
- Reporting pipelines
Frontend engineering
Fast, accessible interfaces that make AI features usable for real people.
- Design systems
- Responsive web apps
- Performance & accessibility
- Chat & AI UX patterns
Selected work
Proof, not promises
What we built, how, and what changed for the business.
E-commerceSample
An AI support agent that resolves most tickets on its own
D2C skincare brand
A customer-support agent that answers order, returns and product questions end to end, and hands off to a human with full context when it can't.
- 62%
- tickets resolved without a human
- < 1 min
- first response time
- 4 weeks
- from kickoff to live pilot
LogisticsSample
Invoice processing automation for a logistics operator
Regional logistics operator
Supplier invoices arriving by email are read, validated against purchase orders and posted to the ERP automatically.
- 85%
- less manual data entry
- 2 hrs
- invoice turnaround, was 2 days
- 0
- late-payment penalties since launch
SoftwareSample
A sales copilot inside Microsoft Teams
B2B SaaS company
Sales reps ask a Teams copilot for account briefs, next steps and call summaries, pulled from the CRM and past emails.
- 5 min
- call prep, down from 35
- 92%
- of calls logged to CRM
- 40
- reps onboarded in week one
HealthcareSample
Online booking platform for a multi-city clinic chain
Healthcare clinic chain
A full-stack web app for appointments, payments and reminders across 12 clinics, replacing phone-only bookings.
- 70%
- of bookings now online
- −38%
- no-shows with reminders
- 12
- clinics on one platform
Financial servicesSample
Zero-downtime migration from a legacy database to PostgreSQL
Financial services firm
A 1.2 TB legacy database moved to managed PostgreSQL with no downtime and verified data parity.
- 1.2 TB
- migrated
- 0 min
- downtime at cutover
- 10×
- faster reporting queries
InsuranceSample
A document Q&A assistant for a policy team
Insurance provider
An internal assistant that answers questions from thousands of policy documents and cites the exact clause.
- 8,000+
- documents searchable
- 90%
- answers with correct citation (eval set)
- 3×
- faster coverage checks
How we work
From idea to production, without the guesswork
- 01
Discovery
We map the workflow, the data and the success metric. You get a scoped plan and an honest view of what AI can and can't do here.
- 02
Proof of concept
A working slice on your real data within weeks, so the decision to build is based on evidence, not slides.
- 03
Build & launch
Production engineering: security, integrations, testing and a rollout plan your team is comfortable with.
- 04
Support & scale
Monitoring, improvements and training for your team, so the system keeps earning its place.
Ways to work with us
Start small. Scale what works.
Every project is quoted after a short scoping call, so you know exactly what you're paying for.
Discovery Sprint
Fixed price
1–2 weeks
Workshops, a technical assessment and a clickable prototype or small POC. Ends with a scoped plan and estimate.
- Workflow & data review
- Prototype or POC
- Scoped build plan
Build & Launch
Fixed scope, milestone billing
4–12 weeks
We design, build and launch a defined solution, paid by milestone so you only pay as value is delivered.
- Dedicated delivery lead
- Weekly demos
- Launch & handover
Dedicated Team
Monthly retainer
Ongoing
A flexible squad of engineers and AI specialists working as an extension of your team.
- Scale up or down monthly
- Shared roadmap
- Priority support
Our toolbox
Right tool for the job, not the one we're selling
OpenAIClaudeAzure OpenAICopilot StudioLangChainVector databasesn8nPower AutomateNext.jsReactNode.jsPythonPostgreSQLSQL ServerAzureAWSDockerREST & webhooks
Want your own team to run it after launch? SkillShaft Academy trains them →
Start a project
Tell us what you want to build
Share a few lines about the problem. A solution lead replies within one business day to set up a free, no-obligation discovery call.
- 30-minute call with an engineer, not a salesperson
- Honest view of what AI can and can't do for you
- A scoped plan and fixed-price Discovery Sprint quote
Do you only work on AI projects?
AI is our focus, but real AI systems need solid software around them, so we also build the web apps, APIs, databases and automations they depend on.
Can you work with our existing systems?
Yes. Most of our work connects to tools you already use: CRMs, ERPs, Microsoft 365, helpdesks, payment providers and internal databases.
How do you handle our data?
We work inside your cloud or ours under NDA, follow least-privilege access, and design so sensitive data stays where it belongs. We're happy to follow your security review.
How fast can we see something working?
A Discovery Sprint usually ends with a prototype or proof of concept on your data within one to two weeks.
What does it cost?
It depends on scope. We start with a fixed-price Discovery Sprint, then quote a fixed scope with milestone billing, or a monthly retainer for ongoing work.